Clear and honest answers to the most common questions about buying Persian rugs through Bahador.
You tell me what you are looking for. I understand your needs, search through my available sources and the Iranian rug market, and present suitable options. You review the information and make the final decision. Only after your approval do we proceed with the purchase.
No.
No purchase is made on your behalf until you have reviewed the selected rug and given your final approval.
Yes.
You receive photographs and, when useful, videos of the rug. For selected rugs, you can also request a live video call from the Iranian rug market so we can look at the rug together.
Depending on the rug, you can receive photographs, videos, dimensions, materials, quality information, origin, condition, age information where available, and other relevant details.
You will also receive the applicable sales invoice and Rug Certificate / Rug Identity Card for the purchased rug.
I work with vendors and sources I have selected through years of experience in the Iranian rug market.
I do not treat every seller or every rug as equal. The source is part of the evaluation.
Yes.
You can describe the rug you have in mind, send a reference photo, or simply tell me about your room, preferred colors, size, style, age, and budget.
I can then search for suitable options.
That’s fine.
You don’t need to know the technical terminology. Tell me what you like, where the rug will be used, and what you want to spend. I can help you narrow down the options.
The return policy is designed primarily for significant discrepancies between the rug you approved and the rug you received, rather than a change of personal preference.
If you believe there is a discrepancy in an essential characteristic such as quality, design, dimensions, or primary colors, contact me within 14 days of delivery so the issue can be reviewed.
The return policy is designed primarily for significant discrepancies between the rug you approved and the rug you received, rather than a change of personal preference.
If you believe there is a discrepancy in an essential characteristic such as quality, design, dimensions, or primary colors, contact me within 14 days of delivery so the issue can be reviewed.
Contact me as soon as you notice the issue.
I will review the situation with you and, where applicable, guide you through the appropriate solution under the purchase and return terms.
Delivery time depends on the destination, shipping method, customs procedures, and the specific order.
The estimated delivery timeframe will be discussed before the purchase is finalized.
Shipping and insurance arrangements depend on the destination, carrier, and shipment type. The applicable shipping terms will be confirmed before the order is finalized.
I can provide practical guidance and the available shipping documentation, but import duties, taxes, customs rules, and restrictions are determined by the destination country and remain the buyer’s responsibility unless otherwise agreed in writing.
